Towards a vocational MA in Social Media
08.04.09 - 08:36 - David CushmanWhat if an MA in Social Media took a more vocational, on-the-job approach?
Paul Bradshaw’s course at Birmingham City Uni includes some work placement and hands-on doing.
Teaching takes place in small groups. There will be a mixture of lectures, seminars, research workshops, presentations and field-trips. In exploring and innovating in research in social media you will work with other students and engage with professional practitioners, interacting and disseminating ideas through websites, blogs, Twitter and other social media as well as at networking events.
Jamie, Neville and Dan have shared their thoughts. Now I’m going to wade in.
Because for some, there’s no beating learning on the job. And have no doubt, there are going to be more of these jobs to learn on. We’re going to have more need of people who can do, as well as think.
A vocational approach could prove to be a more affordable and realistic option for many grads (the BCU course is £4K and lasts 48 weeks), while at the same time delivering people with a skill set that is an exact fit with the requirements of social media businesses right now.
Let me be clear: I’m not suggesting there isn’t room for both approaches.
What I am asking for is help in defining those more practical tasks you think the holder of a Masters in Social Media ought to be able to accomplish.
For example:
- Able to quantify and cost a social media proposal - understand and value KPIs
- Perform a top level (and ideally deep level) brand listening audit - demonstrate effective use of listening technologies. Be able to advise effective response strategies based on analysis of that listening.
- Identify influencers, score for influence and sentiment
- Perform basic network analysis to identify relationships between users, influential nodes and important connectors
- Know and practice the basics of social media etiquette and demonstrate this in both their professional life and in building their own social graph (via blogs, forums, social networks etc). Demonstrate through action the value of partipation.
- Be able to identify a community of purpose and its needs and work with that community to build solutions that community will find useful enough to want to share (create social currencies).
- What else should be added? What should be removed? Add your comments please.
Is this in the remit of a Masters? Should it be? Does it matter what the qualification is called?
We welcome your thoughts because we’d really like to see something fellow social media practitioners will value, creating useful industry standards along the way.
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- Paul Bradshaw, Twitter and the art of predicting the interview (blogs.journalism.co.uk)
- Is an MA in Social Media strictly necessary? (socialmediatoday.com)
- Earn your Master of Arts Degree in Social Media (labnol.org)

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A couple ideas to add to the list: > Deep comprehension of User Experience Social Media presences flip the User Experience model on its head. Instead of creating or streamlining UX directly in the brand site, social media leaders need to be able to evaluate external platforms that can't be controlled, and understand how each of those platforms works in the overall discourse between the customer and the brand. Through use and evaluation, the evolution of the successful brand presence will program for the pitfalls in these exterior experiences to create a deeper connection with the audience. > Narrative frameworks As nutty as it may sound, an MA needs to have command over writing frameworks in Film/Video, Radio, Poetry, ads. The various SM platforms are usually a combination of different media narratives and delivery methods. Why would it be more valuable to an audience to post a video here? A still? A blog entry? A status update? How does this avatar present more brand value than another? More strategically, understanding narrative is about creating flow-state within a medium by manipulating words, images, and timing to educate and entertain. Because of the personal nature of SM, well understood narrative creation also helps see the difference between actual people and the networks' representation of people as an outgrowth of systematic and interface context. The old perception vs. reality line, and how to use it for creating win-win scenarios for brand and audience. Hope these help :)
some off the cuff suggestions 1 - Learn how to 'sell' SM to decisionmakers and explain what it'll do that other marcomms won't do 2 - Understand 'integrated' campaigns and how to get the best brand outcomes from a team / group of agencies with different skills and expertise. How SM can be the glue that binds these together 3 - Differences and similarities to public and press relations 4 - 'Tone of voice' and how it's different online 5 - How to speak as a brand or a corporate entity online / difference when it's an individual working for the company / brand Rebecca
[... - www.brandosocial.com is other nice source of advice. Online Car insurance claims [... -